Returns & Exchanges

At Banana Games & Hobby, we want you to love your apparel as much as your favorite games, which is why we offer a 30-day window for returns or exchanges on all unworn items. Simply ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the specific order containing the apparel you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully fold your items and place them in the original packaging, ensuring the packing slip is included for faster processing.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided via email and secure it firmly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to any authorized carrier location and keep your tracking number handy until your refund is confirmed.